Limited Warranty

Staplefurniture stands behind the quality of our products. This Limited Warranty outlines our commitment and your options if you receive a defective item.

Dead on Arrival (DOA) Claims

If you receive an item that is damaged, defective, or non-functional upon delivery, you must notify us within 48 hours of receipt. Contact us at info@staplefurniture.com or +1 760-390-4867 with your order number and photographic evidence of the defect or damage.

We will review your claim promptly. If approved, we will work with you to determine the best resolution, which may include:

Replacement of the defective item at no charge

Repair instructions or replacement parts, if applicable

Full refund if replacement is not feasible

Return shipping for DOA items will be covered by us. We will provide a prepaid return label or arrange pickup, depending on the item and circumstances.

Warranty Coverage

This warranty covers defects in materials and workmanship under normal use. It does not cover:

Damage caused by misuse, abuse, or improper assembly

Normal wear and tear

Damage from accidents, alterations, or unauthorized repairs

Items marked as Final Sale or sold "as-is"

How to Make a Claim

Contact our customer service team during business hours with details of the issue. We may request photos, a description of the problem, and your order information. We'll assess the claim and provide instructions on next steps.

Resolution Timeline

We aim to respond to warranty claims within one business day during our service hours. Resolution time varies depending on the nature of the claim and availability of replacement items, but we work to resolve issues as quickly as possible.

Limitation of Remedies

The remedies described in this warranty are your sole remedies for defective products. To the extent permitted by law, Staplefurniture is not liable for any indirect, incidental, or consequential damages arising from product defects.

Contact Information

For warranty claims or questions, contact us at:

Address: 926 Race Street, Shamokin, Pennsylvania 17872, United States

Tel: +1 760-390-4867

E-mail:info@staplefurniture.com

Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)